Data Protection Policy

Heybaji casino Privacy Policy: Your data is our responsibility

heybaji casino-'s your privacy is our top priority. When you use our platform, everything is clearly explained here — what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026  ·  Version: 2.0

Our Commitment

SSL 256-bit Encryption
Never Sold to Third Parties
Only essential information is collected
Right to Delete Your Account
Advance Notice of Policy Changes

What makes our Privacy Policy different?

We believe transparency is the best policy — every detail is communicated clearly

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Encrypted Storage

heybaji casino-'s servers store all your personal data using industry-standard encryption. Every connection, from server to browser, is secured via HTTPS.

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Never sold

Your data is never sold to advertisers or third parties. We use information solely to improve our services.

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Minimal Data Collection

We collect only what is necessary to deliver our services — nothing more, nothing less.

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Your Controls

You can view, edit, or delete your information at any time. Your data belongs to you.

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Transparent Cookie Policy

We are transparent about exactly which cookies we use and why. We do not use any unnecessary cookies.

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Notice of Changes

Any changes to the Privacy Policy will be communicated in advance via email and platform notification. No changes are made without prior notice.


01. What Information We Collect

heybaji casinoWhen you create an account or use our services, we collect several types of information. Each piece of information is collected for a specific reason, as detailed below.

Personally Identifiable Information

During registration, you provide the following information:

  • Full Name (as per National ID)
  • Email Address
  • Mobile Number
  • Date of Birth (for age verification)
  • Address (for KYC verification)

Financial Information

Information Collected During Deposits & Withdrawals:

  • Mobile Pay / Nagad / Rocket account number (only the last 4 digits are stored)
  • Transaction Amount & Time
  • Transaction Reference ID

Automatically Collected Information

The following information is collected automatically while you use our services:

  • IP Address & Location (country/city level)
  • Device Type, Operating System & Browser
  • Platform Activity Logs (Gaming History, Bet Records)
  • Session Time & Duration

Commitment to Transparency: We never store your full bank or mobile account number. Payment details are always masked.

02. How Your Information Is Used

heybaji casino Collected data is used only for its intended purpose and never beyond that.

Purpose Data Used Basis
Account Management Name, Email, Phone Contract Performance
Age & Identity Verification Date of Birth, NID Legal Obligations
Payment Processing Payment Reference Contract Performance
Fraud Prevention IP, Device, Logs Legitimate Interest
Customer Support Communication History Contract Performance
Promotional Communications Email (with consent) Your Consent
Service Improvement Usage Patterns (anonymized) Legitimate Interest

Please Note: Marketing emails or SMS are sent only with your consent. You can unsubscribe at any time.

03. Who Your Information Is Shared With

heybaji casino We do not sell your personal data. However, in certain limited circumstances, information may be shared:

Service Provider Partners

To keep our services running, we work with a number of trusted third parties, including:

  • Payment Processors: To process transactions (only the necessary information)
  • Game Software Provider: For game operation (anonymized data)
  • Security Services: To detect fraud
  • Cloud Storage: To store data securely

These partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

Legal Requirements

Information may be shared in compliance with court orders, lawful requests from government authorities, or international Anti-Money Laundering (AML) regulations. Where possible, you will be notified in advance.

Important: In the event of a sale or merger, your data may be transferred, but the new owner will be required to honor the same privacy policy.

04. Cookies & Tracking Technologies

heybaji casino We use cookies and similar technologies to improve our services and personalize your experience.

Cookies We Use

  • Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
  • Performance Cookies: Monitoring page load speed and detecting errors.
  • Functional Cookies: Remembering your language preference and game settings.
  • Analytics Cookies: Anonymous usage analytics — with consent.

Your Controls: You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

05. Data Retention Timeframes

heybaji casino Your data is not kept indefinitely. Each type of information has a defined retention period:

  • Account Information: For the duration of the active account + 5 years after closure (as required by law)
  • Transaction Records: 7 Years (in accordance with financial regulatory requirements)
  • Gaming History: 3 Years
  • Customer Support Contact: 2 Years
  • IP Logs: 90 Days
  • Marketing Data: Deleted upon withdrawal of consent

Once the retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.

06. Your Rights

You have full control over your data. heybaji casinoEvery user on - enjoys the following rights:

Right to AccessThe right to know what information we hold about you
Right to RectificationRight to Correct Inaccurate Information
Right to ErasureRequest to delete data under specific conditions
Right to Restrict ProcessingRestricting use in specific circumstances
Right to Data PortabilityRight to Download Your Data
Right to ObjectRight to Opt Out of Marketing Communications

To exercise these rights, email us at: privacy@heybajicasino.bet — Responses are typically provided within 7 business days.

Important: Certain legal obligations (such as transaction records) may prevent the immediate deletion of some data. You will be fully informed if this applies.

07. Children's Privacy

heybaji casino strictly does not collect information from anyone under the age of 18. Our platform is intended exclusively for adults.

Age is verified at registration, and ID may be requested if there is any doubt. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and suspect that your child has created an account on our platform, please notify us immediately.

08. Security Measures

Protecting Your Information heybaji casino Using multi-layered security measures:

  • SSL/TLS Encryption: All Data Transfers Encrypted
  • AES-256 Data Storage: Data Stored in Database is Encrypted
  • Firewall & DDoS Protection: Server-Level Security
  • Two-Factor Authentication (2FA): Account Security
  • Regular Security Audits: Operated by Third Parties
  • Staff Training: Regular Data Protection Training

Data Breach Notice: In the event of a data breach, affected users will be notified within 72 hours and immediate remedial action will be taken.

09. Privacy Policy Updates

heybaji casino - may update this Privacy Policy from time to time. Before any significant changes, we will:

  • A detailed notice will be sent to your registered email
  • We will display a pop-up notification when you log in to the platform
  • We will update the "Last Updated" date at the top of the page
  • We will provide a summary of changes

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account.

10. Privacy Contact Information

For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team:

  • Privacy Email: privacy@heybajicasino.bet
  • General Support: support@heybajicasino.bet
  • Live Chat: 24/7 Bengali Support Available
  • Help Center: heybajicasino.bet/help-center

Privacy-related requests are typically handled within 7 Business Days and in urgent cases within 48 Hours response is provided.

Our Commitment: heybaji casino-'s your privacy isn't just a policy — it's the foundation of how we operate. Your trust is our most valuable asset.


Your Privacy is Protected

Play in a safe environment — heybaji casino is here for you

heybaji casinoEvery piece of your information is kept under the highest level of protection. Create your account with confidence and enjoy the best online gaming experience in Bangladesh.

SSL Encrypted  ·  Data Never Sold  ·  18+ Only

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